B2C - Mr. & Mrs. "Well-Settled"

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Mr./Mrs. Well-Settled, own their home and spend a lot of time there entertaining friends and family.

They have money to spend on luxury items such as building an extension of their home to a heated outdoor space. 
They are very proud of their home and see Solamagic as a stylish, comfortable and practical product allowing them to enjoy their space for more days out of the year.

Age: 45+

Title: Male/Female or settled couple

Concerned with style

House-proud

Affordable luxury

Why would Mr./Mrs. Well-Settled buy from us?
  • Great 5-year warranty to back up the high quality products.
  • Great value for money
  • Elegant, simple design attuned to Nordic preferences
  • Solamagic heaters are environmentally-friendly as an outdoor heating option and they have top energy-efficiency rating in the industry
  • Many different models/sizes available to fit their space and Solamagic will help you find the right heating solution for your space.
  • Minimal repairs, ease of installation, great warranty, etc...

What they want to know:
  • Solamagic heaters are easy to move around if need be
  • Installation is easy and won't damage their space if they need/want to move the heaters.
  • They won't make a bad impression on their house design
  • Females may be more interested in the style and that it will keep them warm (will it work)
  • Males may be more interested in functionality, installation, waterproof, that it will not blow a fuse.
  • Both will want to know it will last a long time in their home.
What they don't want to know:
  • Are not bothered by the cost-savings of using Solamagic versus other brands, but are happy it will not break down as much. 
  • They don't need to know technical specs of the heaters.
  • Some might be happy to know about the energy efficiency to be able to brag about it at parties.
Where they find us?

Motivations

Influencers
Social Media Ads (FB/IG) 
Online Reviews

Search Online

DIY Stores
What are their Gain Points:
  • Offers Mr./Mrs. Well-Settled an extension to their home, having their outdoor space available for entertaining for more days out of the year.
  • Solamagic offers stylish options that can add to their outdoor design rather than look forced to fit.
  • The heaters are quiet and don't emit smoke like other traditional heaters do.
  • Energy efficiency
What are their Pain Points:
  • When heaters don't function the way they should.
  • They are not currently benefiting from their outdoor space
  • Don't like the look of traditional heaters with the "red light"
  • Outdoor heaters often are hard to install and can't be moved without damaging the space.
  • Perhaps the style of traditional heaters will not work with their space.
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